Privacy Policy

User Privacy Policy Version: 2022-v.1.1

OpenAtom Foundation (hereinafter referred to as "we", "us", "our", and the "OpenAtom") is well aware of the importance of your privacy and respects your privacy. Please read and understand this Privacy Policy (this "Policy") before you provide any personal data to us. This Policy applies to any and all websites, contents and services that display or link to this privacy policy.

This Policy aims to help you understand what data we collect, why we collect it, and how your personal data is used, accessed, modified, disclosed and deleted, but it may not address all possible data processing scenarios. We may inform you of content- or service-specific data collection through supplementary policies or notices provided before collection.

This Policy is formulated to help you understand:

1. How we collect and use your personal data
2. How we use cookies and similar technologies
3. How we share and disclose your personal data
4. How to access or modify your personal data
5. How we protect and retain your personal data
6. How we process the personal data of minors
7. How is your personal data transferred internationally
8. How is this Policy updated?
9. How to contact us

1. How we collect and use your personal data

1.1How we collect and use your personal data

1.1.1Personal data refers to any data related to an identified or identifiable natural person recorded by electronic or other means, excluding anonymized data. Before using our contents or services, you may need to provide personal data. In some cases, you may be able to opt not to disclose your personal data to us. However, not providing us with certain data may mean that we cannot provide you with certain contents or services or respond to or solve an issue that you encounter. Your personal data will be submitted directly when you use our website (this "Website"), contents or services, or when you interact with us.

1.1.2We may collect and use your personal data for the following purposes:

1.1.2.1 In the following scenarios, we will collect your nickname, profile picture, phone number and/or personal email address ("General User Data"):

(a) when you create an account on OpenAtom official website;
(b) when you contact us for help;
(c) to fulfill your service requests (including but not limited to offering compatibility assessment services, and managing and processing compatibility assessment results);

The data we collect depends on how you interact with us. We collect your General User Data by recording how you interact with our website, contents or services (for example, with technologies such as cookies, or receiving usage data from software running on your device).

1.1.2.2 In the following scenarios, we will collect your following data in addition to General User Data:

(a) Your name, gender, business name, position, address, email address, telephone number, login information (account number and password), photo, identity document information if any OpenAtom activity involves;
(b) Your bank name, account name and bank account number to fulfill your transaction request if payment is involved; your nickname, profile picture and user ID of the third-party payment platform you use, if any;
(c) Information you provided to us and the content of the message you sent us, if any, for example, the inquiry information you entered, or the questions asked, or information provided to request customer service support.

1.1.2.3 At present, we do not take the initiative to obtain your personal data from external third parties. If we need to obtain your personal data indirectly from a third party for business development in the future, we will clearly indicate to you the source, type and scope of use of your personal data in advance. If our processing of your personal data is beyond the scope of your consent to such a third party, we will obtain your explicit consent in advance. Meanwhile, we will strictly abide by the relevant laws and regulations, and ask the third party to guarantee the legality of the information provided by it.

1.1.3 We may also collect and use non-personally identifiable information (Non-PII). Non-PII refers to data that cannot be used to identify a particular individual. For example, we will collect statistical data, such as the numbers of visits to a website. We collect this data to understand how users use our websites, content, and services so that we can improve our services and better satisfy your needs. We may collect, use, process, transfer, or disclose non-PII for other purposes at our own discretion. We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.

1.2 How we use your personal data

We will use your personal data for the following purposes in strict accordance with applicable laws, regulations, agreements with you, and this Policy:

1.2.1 To achieve the purposes stated in Article 1.1 "How we collect and use your personal data", we undertake to use collected data to provide you with the following services, including but not limited to:

(a)Contacting you with your consent;
For example: sending you information about content and services that may interest you; inviting you to participate in our activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive this type of information, you can opt out at any time by sending an email to mis@openatom.org.
(b) Sending you important notices, such as installation of and updates to operating system or applications.
(c) Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.
(d) Improving our content and services through internal audits, data analysis, and research.
(e) Synchronizing, sharing, and storing the data you upload or download, and the data needed for the uploading and downloading.
(f) Complying with and enforcing applicable legal requirements, industry standards and our policies.

1.2.2. To conclude or perform a contract as necessary.

1.2.3 To report to related departments in accordance with laws, regulations and regulatory requirements.

You understand and acknowledge that anonymous summary statistics are not personal user information as defined by applicable laws and regulations, and we will keep and use such information for a variety of purposes, including but not limited to identifying the purchase intention of relevant individuals to our products and services.

If we use your personal data beyond the purposes stated at the time of collection and scope that is directly or reasonably related to such purposes, we will obtain your consent again before using your personal data in confirmation agreement, text confirmation action in specific scenarios, or other forms in accordance with the requirements of laws, regulations and national standards.

2. How we use cookies and similar technologies

2.1 Cookie

To ensure that our website functions properly, we may at times store a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. Cookies are unique to the browsers or mobile applications you use. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies enable websites to store data such as your preferences.

Like many other websites or Internet service providers, we use cookies to improve user experience. Cookies enable websites to remember your every visit (session cookies) or multiple visits (persistent cookies). Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again. We will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies based on your own preferences. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website.

2.2. Website beacons and pixel tags

In addition to cookies, we may also use other similar technologies on our websites such as website beacons and pixel tags. For example, when you receive an email from us, it may contain a click-through URL that links to our web page. If you click the link, we will track your visit to help us learn about your preferences for content and services and improve our customer service. A web beacon is a transparent graphic image embedded in a website or in an email. We use pixel tags in emails to find out whether an email has been opened. You can unsubscribe from our mailing list at any time if you do not want to be tracked in this manner.

By using our website, you consent to the use of cookies, web beacons and pixel tags as described above.

3. How we share and disclose your personal data

3.1. Sharing

We will not share your personal data with any other companies, organizations or individuals except in the following cases:

3.1.1 We inform you of the recipient's name and contact information, the processing purpose and manner, type of personal data involved in advance and receive your consent or authorization.

3.1.2 We may share your personal data externally in accordance with laws, regulations, to solve litigations or disputes, or as legally required by administrative or judicial authorities.

3.1.3 Our business does not currently involve sharing your personal data with our affiliates. If we need to share your personal data with our affiliates for future business development, we will inform you of the recipient's name and contact information, the processing purpose and manner, type of personal data involved in advance. If data processing requires your consent, we will obtain your consent again before sharing your personal data with our affiliates.

3.1.4 Sharing with authorized partners: We currently do not entrust authorized partners to provide you with services. If we need to share your personal data with authorized partners for future business development, we will only share some data with authorized partners to the extent necessary and reasonable. We will enter into a strict non-disclosure agreement or provision with companies, organizations, and individuals with which we share personal data, and require them to process personal data in accordance with our instructions, this Policy, and any other relevant non-disclosure and security measures. With respect to usage of sensitive personal data, we require third parties to adopt data masking and encryption technology for enhanced protection.

3.1.5 To ensure a positive user experience, you may receive content or web links from third parties other than OpenAtom and its partners. We do not have the right to control such third parties, but you can choose whether to access the links, content or services provided by third parties. We cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal data to a third party, please refer to the privacy protection policy of the third party.

3.2 Public Disclosure

We will only disclose your personal data publicly:

3.2.1 With your prior consent or authorization.

3.2.2 If required by laws, regulations, mandatory administrative enforcement or judicial requirements.

3.2.3 Under other circumstances stipulated by laws and regulations.

4. How to access or modify your personal data

4.1. Access to your personal data

You can request to access your basic information by sending an email to mis@openatom.org. After receiving your request, we will respond to it promptly.

4.2. Correct your personal data

If you find that your personal data that is collected and stored by us is incorrect or needs to be updated, you can request an update by sending an email to mis@openatom.org. After receiving your request, we will respond to it promptly.

4.3. Delete your personal data

You can request that your data be deleted by sending an email to mis@openatom.org. After receiving your request, we will respond to it promptly.

You can ask us to delete your personal data if:

(a) We collected your personal data without your explicit consent, or you intend to withdraw your consent;
(b) Our processing of your personal data violates laws and regulations;
(c) Our processing or use of personal data violates our agreement with you;
(d) You no longer use our products or services, or archive your account, and your personal data is beyond the retention period;
(e) We no longer provide products or services to you and your personal data is beyond the retention period.

4.4. Transfer your personal data

If you want to transfer your personal data to a third-party data processor, you can submit a request by sending an email to mis@openatom.org. After receiving your request, we will respond to it promptly and assist you in your transfer.

4.5 Withdraw your consent

You can request to withdraw your consent by sending an email to mis@openatom.org. When you withdraw consent, we will not be able to continue to provide you with the services for which you have withdrawn your consent. However, withdrawal does not affect our processing of your personal data based on your consent before the withdrawal is made.

4.6. Obtain a copy of your data

You have the right to obtain a copy of your personal data. To do so, you can send an email to mis@openatom.org. After receiving your request, we will respond to it and promptly take related action.

For us to respond to your request to access, correct or delete your personal data or withdraw your consent as stated above, you may need to prove your identity by a written request or in other methods for security purposes. We will respond to your request within a reasonable time.

4.7 Circumstances where we cannot respond to your request

We are unable to respond to your request if:

(a) It is related to data controller's performance of legal obligations;
(b) It is directly related to national security and national defense security;
(c) It is directly related to public security, public health, and major public interests;
(d) It is directly related to a criminal investigation, prosecution, trial or enforcement of sentence;
(e) The data controller has sufficient evidence indicating that you have subjective malicious intentions or have abused your rights;
(f) It is necessary to safeguard the life, property, and other significant legitimate rights and interests of you or other individuals, but your consent is difficult to obtain;
(g) Responding to it will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(h) It involves trade secrets.

In addition to the above rights, you have the right to decide, restrict, refuse and make automatic decisions about your personal data. To exercise those rights, you can also submit a request by sending an email to mis@openatom.org. After receiving your request, we will respond to it and promptly take related actions to ensure the effective exercise of your rights.

5. How we protect and retain your personal data

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. We are committed to protecting your personal data; however, please note that no security measure is perfect.

We will retain your personal data for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, content, and service. The standards OpenAtom uses to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing content and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of products and services; ensuring the security of systems, contents, and services; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc. We will maintain your registration information as long as your account is necessary for service provision. You can choose to archive your account. After you deregister your account, we will stop providing you with content and services through your account and delete your relevant personal data, provided that deletion is not otherwise stipulated by special legal requirements.

6. How we process the personal data of minors

Our websites, content and services are primarily intended for adults. A child (under the age of 14) must not create an OpenAtom account without the consent of the child's parent or guardian. If a child's personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the child's parents or guardians, or when necessary for the protection of the child. If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will attempt to delete the data as soon as possible.

7. How is your personal data transferred internationally

As a global foundation, your personal data collected by us may be processed or accessed in the country/region where you use our content and services or in other countries/regions where we or our affiliates, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In this case, we will take measures to ensure that data is processed as required by this Policy and applicable laws.

8. How is this Policy updated?

OpenAtom reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you a direct notification.

9. How to contact us

If you have any privacy questions or complaints, please send an email to legal@openatom.org. Generally, we will strive to reply within 15 working days. If you are not satisfied with our reply, especially when you think our processing of your personal data has harmed your legitimate rights and interests, you can also file a lawsuit at the competent court where OpenAtom is located.